Privacy Policy

This Privacy Policy explains how personal information is collected, used, disclosed, and protected in connection with the Betway page and the wider betway-game.ca website (together, the "Site"). It applies to all visitors, readers, and users of the Site, including individuals who interact with our content, subscribe to communications, or contact us using any channels we provide.

Betway is an informational review page about the Betway brand and its Canadian offering; it does not operate any gambling services itself. Separate privacy policies apply to betway.ca, betway.com and any other Betway-operated sites.

This Privacy Policy is intended primarily to comply with applicable Canadian privacy laws (including the Personal Information Protection and Electronic Documents Act, "PIPEDA", and substantially similar provincial laws), while also aligning, where reasonably possible, with the principles of the EU General Data Protection Regulation ("GDPR") and relevant Mexican privacy regulations. It is effective as of 1 January 2026.

Who We Are

The Site at betway-game.ca hosts independent content and reviews about online gambling brands, including the Betway page, which focuses on the Betway brand and its Canadian operations. We provide information only; we do not operate any real-money gaming services and we do not control how Betway or any other operator processes your data on their own platforms.

Site operator. The Site is operated by an independent third-party entity (the "Operator"). The Operator is responsible for the processing of personal information collected through betway-game.ca, including the Betway page, but is not responsible for processing carried out on betway.ca, betway.com or any other external site.

Because the precise corporate details of the Operator are not specified in the underlying project data, the following items must be completed by the Site owner before publication:

• Full legal name of the Operator:
• Registration / incorporation number:
• Registered or principal business address:
• Designated privacy contact or Data Protection Officer (if appointed):
• Privacy contact email:
• Privacy contact telephone number (optional):
• Contact form URL (if used for privacy requests):

About Betway (for context only). The Betway page provides information about Betway's regulated operations in Canada, including:

• Betway's Ontario-facing site operated by Cadway Limited under the oversight of the Alcohol and Gaming Commission of Ontario (AGCO) and iGaming Ontario (iGO) via betway.ca.
• Betway's rest-of-Canada offering via betway.com, operated by Betway Limited (Malta), licensed by the Malta Gaming Authority (MGA license number MGA/B2C/130/2006).

We are not Cadway Limited, Betway Limited, eCOGRA, AGCO, iGO, MGA, or any related company or regulator, and we do not control their privacy practices. For how those entities process personal information, please consult their official privacy policies.

What Personal Data We Collect

We limit our collection of personal information to what is reasonably necessary for the purposes described in this Privacy Policy. The categories of data we may collect through betway-game.ca (including Betway) include:

Identification and contact data

• Basic details you provide to us: such as your name, email address, and any other contact information you choose to share when:
  • subscribing to newsletters or updates (if offered);
  • submitting contact or feedback forms; or
  • engaging with us by email or other communication channels.

Technical and usage data

• Device and connection data: IP address, browser type and version, operating system, device identifiers, language settings, time zone, and the pages you access.
• Log and diagnostic data: server logs, access times, referring URLs, error reports, and performance metrics.
• Usage behavior on the Site: pages and sections you view (including Betway), scroll depth, links clicked (for example, outbound links to betway.ca or betway.com), and time spent on different parts of the Site.

Marketing and communication data

• Preferences and consents: your consent status for cookies and tracking technologies, newsletter subscriptions, and marketing communications, where applicable.
• Communication history: records of messages and inquiries you send to us and our responses.

Payment and transactional data

• As of the effective date of this Privacy Policy, we do not provide paid services on betway-game.ca and therefore do not normally collect payment card details or banking information.
• If we introduce paid or premium services in the future, we may collect:
  • limited billing data (such as transaction identifiers and billing contact details);
  • partial payment information via secure third-party payment processors.
  Full payment card details would be processed by those processors in accordance with their own privacy and security standards.

Behavioral, profiling and inference data

• On-site behavioral data: we may build aggregated or pseudonymous profiles based on your interactions with the Site (e.g., which reviews you read, which outbound links you click) to understand interest in particular brands like Betway.
• Affiliate tracking data: when you click certain outbound links (for example, to betway.ca or betway.com), tracking parameters or identifiers may be added to the URL so that the operator and/or advertising networks can determine that you came from our Site. We do not receive your betting history, account data, or KYC information from Betway or other operators.

Cookies and similar technologies

• Cookies: small text files stored on your device to enable core features, remember preferences, and analyze Site usage.
• Pixel tags, web beacons and scripts: used for analytics, conversion tracking, and to measure the effectiveness of links (for example, clicks from Betway to Betway's official sites).
• Local storage and similar technologies: used to cache settings, including your cookie choices.

We do not intentionally collect sensitive categories of data (such as financial account numbers, health information, or government-issued identification) via betway-game.ca, and we do not knowingly collect data directly from individuals under the legal gambling age in their province or territory.

Legal Basis for Processing

Our processing of personal information is grounded primarily in Canadian privacy law, especially PIPEDA and substantially similar provincial legislation. In designing our practices, we also align them with principles found in the GDPR and the Mexican Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP), where such principles are compatible with Canadian law and relevant to our activities.

Consent

• We generally rely on your informed consent for the collection, use, and disclosure of your personal information, especially for:
  • non-essential cookies and tracking technologies;
  • direct marketing communications (e.g., newsletters);
  • optional feedback or survey responses; and
  • any other processing not reasonably necessary for the basic functioning of the Site.
• You may withdraw your consent at any time, subject to legal and contractual restrictions, by using the mechanisms described in this Privacy Policy.

Contractual necessity and service provision

• Where you engage with us in a way that creates a contractual or quasi-contractual relationship (for example, by subscribing to a newsletter or requesting specific information), we may process your personal information as is reasonably necessary to:
  • provide the requested services or content; and
  • communicate with you about those services.

Legitimate interests (aligned with GDPR principles)

• To the extent compatible with Canadian law, we may process personal information based on our legitimate interests, such as:
  • improving the design, security, and performance of betway-game.ca;
  • understanding how users interact with Betway and other content;
  • preventing fraud, abuse, or misuse of the Site (for example, bot traffic, scraping, or attacks); and
  • measuring the effectiveness of affiliate and marketing partnerships.
• When we rely on such interests, we balance them against your rights and reasonable expectations.

Compliance with legal obligations

• We may process and retain certain information as necessary to comply with:
  • applicable Canadian laws, regulations, and law enforcement requests;
  • records-keeping, accounting, and tax requirements; and
  • obligations arising from any legal proceedings or regulatory inquiries.
• We do not conduct Know Your Customer (KYC) or Anti-Money Laundering (AML) checks ourselves. Those obligations apply to licensed gambling operators such as Betway and are governed by their own privacy policies and regulatory frameworks (for example, AGCO/iGO rules in Ontario and MGA rules in Malta).

Purpose of Processing

We use personal information collected via betway-game.ca, including Betway, for the following purposes:

Providing and operating the Site

• To make the Site and its content (including reviews of Betway and other brands) available to you.
• To administer, maintain, and improve website functionality, including routing traffic, load balancing, and error resolution.
• To respond to your inquiries, comments, and feedback.

Improving content and user experience

• To understand which pages and reviews are most frequently viewed, and how users navigate the Site.
• To test new features, layouts, and content formats, and to analyze their performance.
• To produce aggregated statistics and analytics for internal reporting.

Marketing and communications

• To send you newsletters, updates, or promotional communications about the Site or featured brands (such as Betway) where permitted by law and where you have not opted out.
• To tailor content and promotional messaging based on general interest patterns (for example, which game reviews are popular), typically using aggregated or pseudonymous data.

Affiliate tracking and performance measurement

• To track outbound clicks from Betway and other pages to external operators such as Betway's official sites.
• To measure the performance of affiliate relationships and advertising campaigns, often using pseudonymous identifiers.

Security, fraud prevention, and legal protection

• To detect and prevent misuse of the Site, including unauthorized access attempts, automated scraping, and denial-of-service attacks.
• To investigate and respond to incidents, complaints, or disputes relating to the Site.
• To enforce our legal rights and comply with legal obligations, including cooperating with regulators or law enforcement where lawfully required.

Disclosure & Sharing

We do not sell your personal information. We may, however, disclose or share personal information in the limited circumstances described below, always in line with applicable law and subject to appropriate safeguards.

Service providers (processors)

• We may share personal information with carefully selected third-party service providers who assist us in operating the Site and delivering related services, such as:
  • website hosting and infrastructure providers;
  • content delivery networks;
  • web analytics providers;
  • email / newsletter platforms;
  • security and monitoring services; and
  • technical support providers.
• These providers are authorized to use personal information only as necessary to provide services to us, in accordance with contractual obligations that reflect privacy and security requirements.

Affiliate and advertising partners

• When you click an outbound link from Betway (for example, to Betway's official websites), certain information such as your IP address, browser information, and pseudonymous tracking identifiers may be collected by:
  • the destination operator (e.g., Betway via betway.ca or betway.com); and/or
  • affiliate networks or tracking platforms that record referrals.
• We may receive aggregated reports about conversions and campaign performance, but we do not receive your Betway account details, bets, or KYC data.
• Where required by law, we will rely on your consent for the use of cookies and similar technologies used by such partners for analytics or advertising purposes.

Regulators and authorities

• We may disclose personal information when we believe in good faith that doing so is necessary to:
  • comply with applicable laws or regulations;
  • respond to valid legal process or lawful governmental requests;
  • protect the rights, property, or safety of the Site, our users, or the public.
• For gambling-related disputes concerning Betway's own platforms, you may need to contact:
  • iGaming Ontario player support at igamingontario.ca/en/player/player-support (for Ontario players);
  • the Alcohol and Gaming Commission of Ontario (AGCO);
  • eCOGRA (an independent ADR provider) via ecogra.org; or
  • other relevant regulators such as the Malta Gaming Authority (MGA) or the UK Gambling Commission.
  These entities are separate from us and have their own privacy responsibilities.

Corporate transactions

• In the event of a merger, acquisition, sale of assets, restructuring, or similar transaction involving the Site, personal information may be transferred as part of the transaction, subject to confidentiality obligations and applicable legal requirements.

With your consent

• We may disclose your information to other third parties when you explicitly request or consent to such disclosure.

International Transfers

Your personal information may be stored and processed in Canada and in other jurisdictions where our service providers or partners are located. These may include countries within the European Economic Area (EEA) (such as Malta) and countries outside the EEA (such as the United States or other jurisdictions).

• Canadian law: When personal information is transferred outside Canada, it may be subject to the laws of the foreign jurisdiction, including possible access by law enforcement and national security authorities.
• Safeguards for EEA-related transfers: Where we rely on service providers located in the EEA or transfer data from the EEA, we aim to use appropriate safeguards, such as:
  • standard contractual clauses approved by the European Commission; and/or
  • other legally recognized mechanisms applicable at the time.
• Other international transfers: For transfers to any other country, we take reasonable steps to ensure that the recipient provides an adequate level of protection consistent with this Privacy Policy and applicable law.

Betway's own processing and international transfers on betway.ca or betway.com are governed by Betway's privacy policies and the requirements of regulators such as AGCO, iGO, and the MGA; we do not control those transfers.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required or permitted by applicable law. Retention periods may vary depending on the type of data and the context of collection.

Typical retention periods

• Server logs and security records: retained for approximately 12 - 24 months after collection, unless a longer period is needed to investigate incidents or meet legal obligations.
• Web analytics data: retained in identifiable or pseudonymous form for up to 26 months, after which it may be aggregated or anonymized.
• Contact and communication records: retained for up to 3 years after our last meaningful interaction with you, to respond to follow-up queries and demonstrate how we handled your request.
• Marketing and subscription data: retained until you withdraw your consent, opt out, or until we determine that the data is no longer needed (typically after up to 3 years of inactivity).
• Affiliate tracking data: retained for up to 5 years after your last interaction associated with a tracking link, to allow accurate reporting and resolution of any disputes with partners.
• Legal and dispute-related data: retained as long as necessary to establish, exercise, or defend legal claims, which may extend beyond the periods above.

Deletion, anonymization, and residual copies

• When data is no longer needed, we will either delete it securely or irreversibly anonymize it so it can no longer be associated with an identifiable individual.
• Backups or archival copies may persist for a limited period, but will be protected and isolated from routine processing, and deleted or overwritten according to our backup retention schedules.

User requests and retention

• If you request erasure or deletion of your personal information, we will act on your request in accordance with applicable laws, and may retain limited information where necessary:
  • to comply with legal obligations;
  • to resolve disputes;
  • to enforce our agreements; or
  • to demonstrate compliance with privacy requirements.

Your Rights

Your privacy rights depend on your location and the laws that apply to our processing of your information. We design our practices to respect, at a minimum, the rights granted under Canadian privacy law, while also aligning, where feasible, with the rights provided under the GDPR and Mexican privacy law (including the LFPDPPP and its ARCO rights), to the extent those regimes apply.

Core rights under Canadian law (PIPEDA and similar)

• Right of access: You may request confirmation of whether we hold personal information about you and, if so, receive a copy of that information, subject to certain legal limitations.
• Right to correction: You may request correction or updating of personal information that is inaccurate or incomplete.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time, subject to legal and contractual restrictions and reasonable notice.

GDPR-aligned rights (for individuals in the EEA/UK, where applicable)

• Right to be informed: To receive clear information about how your data is processed (fulfilled by this Privacy Policy and related notices).
• Right of access: To obtain confirmation and a copy of your personal data.
• Right to rectification: To have inaccurate data corrected and incomplete data completed.
• Right to erasure ("right to be forgotten"): To request deletion of your personal data where there is no compelling reason for its continued processing.
• Right to restrict processing: To request that processing be limited in certain circumstances (for example, while we verify accuracy or grounds for processing).
• Right to data portability: To receive certain data you have provided to us in a structured, commonly used and machine-readable format, and to request that we transmit it to another controller where technically feasible.
• Right to object: To object to processing based on legitimate interests, and to object at any time to processing for direct marketing.
• Rights related to automated decision-making: We do not conduct automated decision-making that produces legal or similarly significant effects about individuals via betway-game.ca.

Mexican ARCO rights (alignment for individuals in Mexico)

• Under Mexican law, particularly the LFPDPPP, individuals have ARCO rights:
  • Access: to know what personal data we hold and how it is used.
  • Rectification: to request correction of inaccurate or incomplete data.
  • Cancellation: to request that data be cancelled when it is no longer necessary for the stated purposes or when processing is unlawful.
  • Opposition: to oppose the processing of personal data for specific purposes, in accordance with law.

Exercising your rights

1. Prepare your request: Clearly state which right(s) you wish to exercise (for example, access, correction, deletion, restriction, objection, withdrawal of consent, or data portability) and provide enough information to help us identify you and locate your data (such as the email address you used on the Site).
2. Submit your request: Send your request to our designated privacy contact using the email address and/or form specified in the "Who We Are" or "Complaints & Contacts" sections. The Operator should ensure that a working contact channel is provided before publication.
3. Verification: To protect your privacy, we may take reasonable steps to verify your identity before fulfilling your request, especially for access or deletion requests.
4. Response timeframe: We aim to respond within 30 calendar days of receiving your complete request. If your request is complex or numerous, we may extend this period by an additional 30 days where permitted by law, and we will inform you of any extension and reasons.
5. Cost: We generally handle rights requests free of charge. We may charge a reasonable fee or decline to act on requests that are manifestly unfounded, repetitive, or excessive, as allowed by applicable law.
6. Limitations: Some rights may be limited by applicable law (for example, where disclosure would reveal confidential commercial information or another person's personal information). If we refuse your request in whole or in part, we will explain the reasons, subject to legal restrictions.

Cookies & Tracking Technologies

We use cookies and similar technologies to ensure the proper functioning of betway-game.ca, improve performance, analyze traffic, and support marketing activities related to our content, including Betway.

Types of cookies we use

• Strictly necessary cookies (session or short-term): Required for basic Site functionality, security, load balancing, and to remember your core settings (e.g., cookie preferences). These cookies are typically session-based or have short lifespans.
• Functional (preference) cookies: Used to remember your preferences (such as language) and improve your experience on the Site.
• Analytics and performance cookies: Used to collect aggregated information about how visitors use the Site - for example, which pages are visited most often, how users arrive at Betway, and how they navigate. This helps us improve our content and layout.
• Advertising and affiliate cookies: Used to track when you click outbound links to operators such as Betway and to measure the effectiveness of affiliate and advertising campaigns. These may be set by us or by third-party networks and partners.

Managing cookies and tracking technologies

• Cookie banner or preference centre: Where required by law, we will display a cookie banner or preference tool when you first visit the Site, allowing you to accept or reject non-essential cookies.
• Browser settings: Most browsers allow you to:
  • view the cookies stored on your device;
  • delete existing cookies;
  • block all cookies; or
  • block cookies from specific sites.
  Please note that blocking all cookies may affect the functionality of the Site.
• Do Not Track and similar signals: Our response to browser "Do Not Track" signals may be limited due to a lack of standardized interpretation. We will continue to review evolving standards in this area.

For further details on the specific cookies and technologies used on betway-game.ca at any given time, the Operator may provide a dedicated cookie notice or cookie list linked from the Site.

Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction, having regard to the sensitivity of the information and the risks involved in its processing.

Technical and organizational measures

• Encryption in transit: We use modern encryption protocols (such as TLS 1.2 or higher) to protect data transmitted between your browser and our servers.
• Access control: Access to systems and data is limited to individuals and service providers who need it to perform their duties and is managed using role-based access controls where feasible.
• Authentication security: Administrative and hosting interfaces are protected with strong authentication methods, and multi-factor authentication (MFA) is used where supported.
• Data minimization and pseudonymization: We seek to collect and retain only the minimum data needed for the purposes defined in this Policy, and may use pseudonymized identifiers for analytics and affiliate tracking.
• Logging and monitoring: We maintain logs and monitoring mechanisms designed to detect suspicious activity and potential security incidents.

Governance and risk management

• Vendor due diligence: We select service providers that offer appropriate security measures and contractual commitments consistent with applicable privacy and security requirements.
• Policies and training: Personnel with access to personal information are expected to follow confidentiality obligations and internal policies; they may receive privacy and security awareness guidance appropriate to their roles.
• Alignment with security standards: While betway-game.ca is not itself certified under frameworks such as ISO/IEC 27001 or SOC 2, we aim to align our practices with the principles of recognized security standards where proportionate to the nature and scale of our operations.

Incident response

• We maintain processes to identify, assess, and respond to suspected personal data breaches.
• In the event of a breach involving your personal information, we will take appropriate steps to mitigate harm and comply with applicable notification obligations, which may include notifying affected individuals and relevant privacy regulators in Canada or other jurisdictions, as required.

No system can be guaranteed 100% secure. However, we continuously work to maintain and enhance the security of betway-game.ca in light of evolving threats and available technologies.

Complaints & Contacts

If you have questions, concerns, or complaints about this Privacy Policy or our handling of personal information in connection with Betway or betway-game.ca, you are encouraged to contact us first so we can attempt to resolve the issue.

Contacting us

The Site Operator should complete the following details before publication:

• Privacy contact / Data Protection Officer (if appointed):
• Email:
• Postal address for privacy correspondence:
• Online form (if used):

Complaint procedure

1. Submit your complaint: Send a detailed description of your concern using the contact details above, including any relevant dates, interactions, and supporting information.
2. Acknowledgement: We will acknowledge receipt of your complaint within a reasonable period after receiving it.
3. Investigation: We will review your complaint, gather any necessary information, and, if needed, request additional details from you.
4. Response timeframe: We aim to provide a substantive response within 30 calendar days. If we are unable to respond within that timeframe due to complexity or other factors, we will inform you of the delay and provide an estimated response date.
5. Outcome: We will explain the outcome of our investigation and any steps we have taken or will take to address the matter.

Escalation to supervisory authorities

If you are not satisfied with our response, or if you prefer to raise your concern directly with a regulator, you may have the right to lodge a complaint with an appropriate data protection or privacy authority, such as:

• Canada - Office of the Privacy Commissioner of Canada (OPC):
  • Website: https://www.priv.gc.ca/en/contact-the-opc/
• Provincial privacy commissioners (where applicable): For example, the Information and Privacy Commissioner of Ontario or counterparts in Alberta, British Columbia, and Quebec. Contact details are available on their respective official websites.
• European Economic Area (EEA) / UK: If GDPR or UK GDPR applies to our processing of your data, you may lodge a complaint with your local data protection authority. A list of EU supervisory authorities is available from the European Commission, and the UK Information Commissioner's Office (ICO) can be contacted via ico.org.uk.
• Mexico - INAI: In Mexico, individuals may contact the Instituto Nacional de Transparencia, Acceso a la Información y Protección de Datos Personales (INAI). Contact information and complaint procedures are available at https://www.inai.org.mx.

For gambling-related service disputes concerning Betway's own platforms (for example, betway.ca or betway.com), you may also need to approach the relevant gambling regulators or alternative dispute resolution bodies (such as iGaming Ontario player support or eCOGRA). Those processes are distinct from privacy-related complaints about betway-game.ca.

Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will take appropriate steps to inform you and, where required, obtain your consent.

How we will notify you

• Website notice: We will post the updated Privacy Policy on betway-game.ca with a revised "Last updated" date.
• Prominent notices: For significant changes (for example, introduction of new data uses, new types of personal information, or changes in how we share data), we may display a banner or pop-up notice on the Site for a reasonable period.
• Email or direct communication: If we have your email address and the changes are material, we may also notify you by email or similar direct communication, where appropriate.

Effective date and advance notice

• Unless otherwise specified, updates will take effect when the revised Policy is posted.
• For significant changes that materially affect your rights or obligations, we will, where practicable and legally required, provide at least 30 days' advance notice before the new terms take effect, so you can review the changes and decide whether to continue using the Site.
• If you do not agree to the updated Policy, you should discontinue use of betway-game.ca and, if applicable, exercise your rights (such as requesting deletion or withdrawing consent).

Version control and changelog

• Current version: Version 4.0 - Last updated: January 2026.
• Previous key update: 6 November 2025 (based on internal project data).
• Summary of recent material changes:
  • Expanded explanations of data categories and affiliate tracking in connection with Betway.
  • Enhanced description of international transfers and alignment with GDPR and Mexican privacy principles.
  • Clarified user rights, including ARCO rights alignment and detailed request procedures and timelines.
  • Strengthened security and incident response descriptions and added more explicit retention periods.

Your continued use of betway-game.ca, including the Betway page, after the effective date of any update constitutes your acknowledgement of the updated Privacy Policy, as long as such updates are consistent with applicable law.